How many people can the trolley fit?

The trolleys have a rated capacity of 26 people seated.

How far in advance should I book the trolley?

The sooner the better! Many couples that book with us book as far as a year and a half out. All reservations are first come, first served. If you need transportation for your wedding, try to lock it down at the same time as the other vendors in the early stages of your engagement.

How do your rates compare with a party bus?

You will find that our pricing packages are higher than your standard party bus/school bus/shuttle bus etc. This is because the trolleys are vintage, and as a result, are very expensive to maintain. We price our service accordingly so that we can offer our customers a unique, comfortable (running AC/heat etc. on these older vehicles), and fun experience. We know it might seem like a bit of a splurge, but our customers truly have the most unique and photographic mode of transportation on their special day. Pictures last a lifetime!

What happens if there is bad weather?

Our highest priority is the safety and well-being of our passengers, drivers, and everyone else on the road. In the case of inclement weather (snow, ice, hail, etc.) where the roads are impassible, we will not jeopardize the safety of our clients, passengers, drivers, or the trolley and your reservation will be terminated or postponed, whichever applies. You will receive your deposit & any and all monies put towards your reservation.

With any extreme weather, we cannot predict or guarantee anything. We always err on the side of caution when making any decision concerning the weather and the safety of everyone on the trolley. It is our policy to make the final determination if a rental can proceed on the day of the reservation, typically a couple of hours before the pick-up time.

What if I only need the trolley for a few hours – do you still impose the 5-hour minimum?

Yes. Because we are a small business with a broad service area in the Philadelphia suburbs, we can only service one event per day. Based on all customer inquiries we have received, the majority of people are looking for service between 4 and 7 hours, therefore we have found that the 5-hour minimum should be sufficient for most. We employ several professional drivers who drive on-site to get the trolleys and prepare for a day of service. This requires a lot of coordination and for all of these reasons, we have a 5-hour minimum.

We encourage our customers to take advantage of the minimum package or even longer! We can do pick-ups for the groomsmen and bridal party, the wedding party as a whole, travel to a photo location, hotel shuttling, and whatever else you may need! You have the trolley for the day, please use it.

What we have found works best for customers is when the trolley picks up the bridal party, brings them to the ceremony, then separately picks up the groomsmen (or vice versa) and brings them to the ceremony. The trolley then waits through the duration of the ceremony and brings the entire wedding party to the picture spot or reception location which can typically be done within the 5-hour package.

Can you help us plan our itinerary?

Of course! Every wedding will be different, and the logistics will differ between on-site and off-site ceremonies, but we will work with you to draft an itinerary that best fits your needs. Below is a sample itinerary for the 5 hour minimum package that you can use as a guide.

• 12:00 PM - Pick up groom and groomsmen at Location 1

• 12:45 PM - Drop off groom and groomsmen at ceremony

• 1:15 PM - Pick up bride and bridesmaids at Location 2

• 1:45 PM - Drop off bride and bridesmaids at ceremony

• 2:00 PM - 3:00 PM - Ceremony

• 3:15 PM - Trolley departs for photo location and/or venue

• 4:00 PM - Trolley arrives at photo location and/or venue

• 4:00 PM - 5:00 PM - Pictures with trolley at photo location and/or venue or trolley shuttles guests from hotel to venue

Does the trolley have AC and heat?

Yes. The trolleys have functioning AC and heat. The trolleys need to be inspected multiple times per year and we routinely check and monitor all vehicle functionality. With that said, malfunctions can occur and maintenance can be needed at any time as with any other vehicle. On very hot days in the summer, the cabin doesn’t get iced out as cars do, especially with a large cabin and 20+ people on board.

Can we have service early in the day and then at the end of the night as well?

Yes, but there is no gap in service meaning service will go from start time to end time. As an example, if a drop off is needed at noon and a pick up at 10 PM, then that would be considered a 10-hour service. We encourage customers to take advantage of the trolley and consider various pickup and drop-off locations as well as photo locations!

Do you have two trolleys?

Yes! We have two trolleys, but at this time Frank is acting only as an emergency backup. As a result, we are not able to run both trolleys at the same time as we need to maintain the backup option. As the fleet grows, we will be able to offer customers the option to have both trolleys per event as well as expand our availability.

Can we have the white trolley?

Yes! By default, you will have the white trolley, Pearl, on the day of your event.

Do the pricing packages still apply even if the trolley is only traveling short distances?

Yes. We do not charge different pricing based on miles traveled (unless out of our service area) and there is no discount for low-mileage routes. The only exception is a Destination Fee which is imposed if it is outside of our service area.

Can we play our own music on the trolley?

Absolutely! The trolley has a Bluetooth receiver so you can play music from your phone through the sound system.

Can we bring a cooler on the trolley?

Yes, and if requested we can provide a complimentary 52-quart cooler. You are more than welcome to bring your own cooler but we just ask that it remain on the floor and off of the seats. PLEASE RESPECT THE TROLLEY AND DISCARD ALL CANS AND GARBAGE IN THE TRASH BAG PROVIDED.